Legal

Privacy Policy

Effective June 1, 2026

We built Kept for people who value their home. We treat your information the same way — with care and discretion. This policy explains what we collect, why, and how we handle it. We keep it short because we think that's more respectful of your time.

What we collect

When you visit livekept.com or reach out to us, we may collect:

Your name and email address when you submit a contact or inquiry form
Your building and unit type if you provide it in a form
Basic usage data through analytics (pages visited, time on site, general location by city)
Any information you voluntarily share with us via email or our contact form

We do not collect payment information, government IDs, or any sensitive personal data through this website.

Why we collect it

We use the information you share solely to:

Respond to your inquiry or booking request
Send updates about Kept, new availability, or building partnerships — only if you've opted in
Improve the website experience based on aggregate, anonymized usage data

We do not use your information for advertising, profiling, or any automated decision-making.

What we don't do

We do not sell, rent, or share your personal information with third parties
We do not send unsolicited marketing emails
We do not use your data to target you with ads on other platforms
We do not store your information longer than necessary to fulfill the purpose for which it was shared

Cookies and analytics

This site may use basic analytics tools (such as Google Analytics) to understand how visitors use the site. This data is aggregated and anonymous — we cannot identify you from it. No third-party advertising cookies are used.

You can disable cookies in your browser settings at any time without affecting your ability to use the site.

Your rights

You have the right to:

Request access to any personal information we hold about you
Ask us to correct or delete your information
Opt out of any communications from us at any time

To exercise any of these rights, simply email us at hello@livekept.com and we'll take care of it promptly.

Changes to this policy

As Kept grows, this policy may be updated to reflect new services or legal requirements. When we make material changes, we'll update the effective date at the top of this page. We'll never make changes that reduce your rights without clear notice.

Questions?

We're a small team and we take this seriously. If you have any questions about how we handle your information, reach out directly at hello@livekept.com. We'll respond within 2 business days.